Safety First

We encourage all customers and helpers to put safety first. Simply Help connects neighbors, but you are always in control.

Before the Job

  • Review profiles and job details carefully
  • Keep communication on the platform
  • Don't share sensitive personal information

Meeting Safely

  • Meet in well-lit, public areas when possible
  • Let someone know where you'll be
  • For in-home jobs, consider having someone else present
  • If something feels wrong, leave

Payments

  • Only agree to terms you're comfortable with
  • Avoid off-platform payments

If Something Goes Wrong

  • Leave immediately if you feel unsafe
  • Report the user through Simply Help
  • In emergencies, call 911

Our Commitment

We're building a safer way for neighbors to help each other. While we can't guarantee every interaction, we take reports seriously and are always working to improve the platform.

Ready when you are.

Post a task with your own price, or sign up to earn as a helper in the Tampa Bay area.