Text Message Program

Job alerts by text for Simply Help helpers — entirely optional, and off unless you turn it on.

What the program is

Simply Help L.L.C. operates a marketplace connecting customers in the Tampa Bay area with independent helpers. Helpers may choose to receive a text message when a customer posts a new job they can claim.

This is the only kind of text message the program sends. We do not send marketing or promotional texts, and we never sell or share your phone number with third parties for their own marketing.

Who receives messages

Only registered Simply Help helpers who have created an account, provided their own mobile number, and explicitly turned the setting on. Customers do not receive these messages. We do not text numbers that have not opted in.

How you opt in

Consent is never assumed and is never a condition of using Simply Help. After creating a helper account at getsimplyhelp.com/signup, you are shown a prompt headed “Get texted when a new job posts?” containing your phone number, an off-by-default choice, and this disclosure:

By turning this on, you agree to receive recurring text messages from Simply Help about new job postings. Message frequency varies, typically 0–5 messages per week. Message and data rates may apply. Reply HELP for help and STOP at any time to unsubscribe. Consent is not a condition of using Simply Help. See our Terms of Service and Privacy Policy.

Messages begin only after you tap “Turn on text notifications.” Choosing “Not now” leaves the setting off. The same control is available at any time under Account settings, where it can also be switched back off.

Immediately after opting in, we send one confirmation message so you know the number works:

Simply Help: You're signed up for new job alerts. Msg frequency varies (typically 0-5/wk). Msg & data rates may apply. Reply HELP for help, STOP to cancel.

What the messages look like

Simply Help: New job posted — “Help unloading a moving truck” ($60). Open the app to claim it: https://www.getsimplyhelp.com/find-jobs

Reply STOP to unsubscribe.

Message frequency

Message frequency varies, typically 0–5 messages per week, depending on how many jobs are posted near you. There is no fixed schedule and we do not send messages when there is nothing to tell you about.

Cost

Simply Help does not charge for text messages. Message and data rates may apply from your mobile carrier.

How to stop messages

Reply STOP to any message to unsubscribe immediately. You may also reply CANCEL, QUIT, UNSUBSCRIBE, END, OPTOUT, STOPALL, or REVOKE. You will receive one confirmation that you have been unsubscribed, and nothing after that.

You can also turn the setting off at any time under Account settings in your Simply Help account. Turning off texts does not affect your account or your ability to claim jobs.

To resubscribe, reply START, or turn the setting back on in your account.

How to get help

Reply HELP or INFO to any message for assistance, or email support@getsimplyhelp.com. Carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile number is used to send the alerts described above and for account security. It is not sold, rented, or shared with third parties for their marketing. Full detail is in our Privacy Policy and Terms of Service.